Job Description

Job Title: Workplace Service Coordinator

Location: San Francisco, CA 94105- Fully Onsite

Duration: 06/09/2025 to 01/01/2026 contract

Roles are 100% onsite and will be 40-50 hours per week

Description:

• The Workplace Ambassador will report to the Supervisor Workplace Services. The Workplace Ambassador, Front Desk is a constant resource for our employees and makes the first direct impression on SFDC customers.
• This position requires a high level of customer service.
• Work with and get direction from Supervisor Workplace Services to maintain and provide excellent customer service and support to the office
• Assist internal customers (employees) with all REWS related items
• Greet and direct guests in a timely and professional manner, assign temporary badges as required
• Complete a daily check of temporary access cards. Ensure all cards are accounted for and returned daily; Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation
• Respond to and follow up on all incoming emails and Slack messages in a timely and efficient manner
• Receive FedEx/UPS/Courier packages; notify the mail team
• Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner
• Help with event support and other REWS projects, including but not limited to; asset management, ticket managment (pre-regisgtration, umbrella rentals, deliveries, & facilities), and calendering.
• Organizing, restocking, and maintaining a clean workspace and office inventory.

• Required Skills/Experience: Excellent interpersonal communication skills
• Experience in hospitality preferred
• Proficient at using the Microsoft Office Suite and Google Apps
• Must be willing/able to learn and use our internal clients software application
• Ability to take direction and follow oral and written instructions.
• Be willing and able to lift up to 25 pounds.
• Good writing, analytical, and problem-solving skills.

Top 3-5 skill sets that would make a candidate stand out?

* Proficient in Google Suite and Slack

* History of customer service roles (high touch, white-glove)

* Team player

* Ability to switch between focuses seamlessly

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