As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Global Security - Security Specialist is responsible for carrying out system administration and technical duties on facility access control systems in line with industry standards to ensure operational and system integrations globally. The position carries responsibilities for maintaining CrowdStrike’s security program and access control systems to reduce security vulnerabilities by enforcing formalized security processes, policies, and procedures for personnel and facilities. The Global Security - Security Specialist works under the Director of Global Security, and with department personnel across CrowdStrike’s enterprise. The position consists primarily of internal company relationships, with some external vendor communications. You must have a passion for physical security processes, technology, and complex systems. You must be able to demonstrate extensive experience, knowledge, skills and abilities directly related to Physical Protection Systems (PPS) - system administration, network vulnerabilities, network maintenance, access control and Video Surveillance Systems (VSS) platforms, security expansion and build design, and physical office security. The position also requires on-site office work a minimum of three days per week. Due to the nature of the work, the position may require additional work hours during an incident, crisis, or event; up to and including nights and weekends. What You'll Do: Facilitate CrowdStrike’s facility security and access control program in coordination with the Global Security System Administrator Administer all aspects of personnel security including processing access control requests, and supporting employee security briefings Identify and inform management of issues, risks, and improvement opportunities through the process of weekly and monthly audits Develop documentation such as policies, procedures, and standards Facilitate and communicate CrowdStrike’s access control and VSS program under the Sr. Manager to ensure team members are assisting visitors and verifying rights to access Review and update current access control methods, standards, and procedures to ensure the access database is accurate at all times Ensure inoperable security systems are properly documented, service requests are generated immediately, and compensatory measures are in place through issue resolution Support the problem resolution process for incidents within the department, ensuring all relevant information is captured and be responsible for escalation to higher level resolver groups including the solution provider Monitor camera feeds for all CrowdStrike facilities globally Work in direct coordination with CrowdStrike networking and IT departments to confirm all required policies are met Prepare logs and/or reports in accordance with departmental requirements and ad hoc management requests Review and update current communication methods and provide proactive solutions to ensure communication is open, honest and responsive in all situations, to the extent authorized Secure an understanding of security among all CrowdStrike personnel Create and process new employee/contractor facility access accounts and control cards Promptly remove facility access control for terminated or departing employees All other duties as assigned What You'll Need: Required: Five+ years’ experience in global security operations, security management, and personnel/facility security Ability to work nights and weekends during a crisis event Experience in defining, implementing, and ensuring risk-based standards, processes and procedures Prior experience with PPS/VSS - access control, monitoring systems, networking, and IT Strong computer and systems knowledge Strong problem-solving skills Must be willing to travel occasionally Preferred: Prior military or law enforcement experience Excellent technical, interpersonal, and analytic skills with the ability to communicate physical security concepts to technical as well as non-technical audiences Experience with user provisioning and access management processes Excellent written and oral communication skills Exceptional organizational and multi-tasking skills Experience in supporting training development and logistics Demonstrated ability to establish rapport and build relationships with internal team members across all levels of the organization, as well as with external vendor organizations Proven ability to work independently with efficiency and flexibility Strong problem solving and analytical skills Experience with implementing security measures associated to PPS First Aid and CPR certified
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