Document Specialist Job at Russell Tobin, Owensboro, KY

cmswY0g5clNSRis0aSsvZ3RmWkJkTjlPTHc9PQ==
  • Russell Tobin
  • Owensboro, KY

Job Description

Russell Tobin & Associates is currently seeking a Document Specialist/Customer Service , 6+ Months Contract role for one of our Fortune 500 clients, for 100% Remote. Apply today for immediate consideration.

Position: Document Specialist/Customer Service

Location: Owensboro, KY

Duration: 6+ months, with possible extension

Pay rate: $22.00-24.00/hr on w2

JOB SUMMARY:

Primary Duties and Responsibilities:

  • Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area.
  • Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support.
  • Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.
  • Processing income checks and packages for Assumptions and Subordinations.
  • Mailing out packages for Assumptions and Subordinations.
  • Assisting in a phone queue to help answer questions to customers associated with Assumptions and Subordinations.
  • They will be expected to Complete checks same day, scan all packages same day and stay within SLA.
  • There are currently 30 employees in this department and Candidate will interact with Customers, internal/external clients, phone and email.
  • Internal face-to-face with peers and on-site management.

Required skills:

Great customer service and communication skills, ability to work in a high-pressured environment, ability to multi-task, great teamwork

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Job Tags

Contract work, Immediate start, Remote job,

Similar Jobs

JD Sports

Store Associate - Empire Mall, Sioux Falls, SD Job at JD Sports

JD Sports - JR10005260 [Retail Sales / Team Member] As a Store Associate at JD Sports, you'll: Perform sales and customer service tasks; Perform cashiering, stock room upkeep and store upkeep as needed; Help the customers have the best experience possible every time they...

Central Network Retail Group LLC

Macs Hardware-Sioux Falls SD- Assistant Manager Job at Central Network Retail Group LLC

 ...Job Description Job Description Summary The Assistant Store Manager has the responsibility for all store activities in the Store Managers absence. The Assistant Store Manager must exemplify the companys culture through the execution of the Mission and Values.... 

Runnings

DC Administrative Assistant - Sioux Falls, SD Job at Runnings

 ...before sending to Buyer making corrections as needed # Replenishes break room supplies and keeps break room clean and organized # Assists defects department as necessary # Key transfers in # Order warehouse supplies as needed # Assist with product splitting when... 

DHL

WMS Analyst Job at DHL

 ...opportunity to work with cutting-edge technology and contribute to the ongoing growth and success of our organization that will allow DHL Supply Chain to continue delivering excellence to our customers. Role Responsibilities: Implement and maintain warehouse... 

Gentiva

Nurse Practitioner - Palliative Care - $115K-135K per year Job at Gentiva

 ...understanding of: principles of Palliative Medicine, including when a patient may be appropriate for home health or hospice care; Medicare/Medicaid regulations; and interdisciplinary process; value based and/or accountable organization requirements Meets mandatory continuing...