Job Description

You will provide vital services in support of the TSA’s mission of protecting the nation’s air, rail, transit, and highway transportation systems to ensure freedom of movement for people and commerce. This partnership enables the TSA to continue serving approximately 1.9 million passengers every day at mass transit stations and airports nationwide. You will support the development, implementation, and maintenance of knowledge management tools and trackers needed by individual program offices for effective program and project management. You will ensure that all stakeholders are using the correct versions of documents and that version control is consistently maintained. Additionally, you will ensure that briefings, documents, and correspondence are clear, concise, and appropriately tailored to their intended audience (e.g., SES, senior managers, contractors, etc.). This position requires being on-site, either at TSA's HQ in Springfield, VA, or another location within the National Capital Region (NCR) (e.g., Annapolis Junction, MD). Key Responsibilities: Track and Report Program Progress: Create and deliver comprehensive program status reports that clearly communicate task progress, comparing actual performance against baseline plans. Highlight key milestones, schedule updates, risks and mitigation strategies, change requests, corrective actions, and strategic recommendations. Document Lessons Learned: Compile and present end-of-program documentation, including lessons learned, insights, and closeout reports to support continuous improvement efforts. Facilitate and Support Meetings: Coordinate, schedule, and set up meetings and working group sessions (both in-person and virtual). Prepare and distribute meeting materials such as agendas, briefing packages, and minutes. Ensure effective communication before and after meetings. Manage Review and Approval Workflows: Oversee the routing and tracking of documents and presentations for review and approval, ensuring timely feedback and version control. Maintain Communication Infrastructure: Develop and update distribution lists and contact rosters to support clear and consistent stakeholder communication. Other Responsibilities: Additional responsibilities may include applying process improvement and re-engineering methodologies and principles to conduct process modernization projects, including providing activity and data modeling, developing modern business methods, identifying best practices, creating and assess performance measurements, and providing group facilitation, interviewing, and training. Qualifications: Required: Ability to obtain DHS EOD (Entry on Duty), Bachelor's degree, Eight (8) years’ experience, including five (5) years in program/project management. This position is in support of future opportunities. As we get closer to filling this position, we will be contacting qualified candidates. If you are selected to interview, you will be contacted directly by a recruiter.

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