Job Description

Location Charlottesville Hotel The Omni Charlottesville Hotel offers 208 beautifully appointed guestrooms and suites featuring panoramic views of the Blue Ridge Mountains, along with a full service restaurant and 12,000 square feet of meeting space. The Omni is located in the heart of downtown at the base of the downtown pedestrian mall. Our location offers a wide variety of local restaurants, pubs, entertainment venues, or even just to take a scenic walk and enjoy the culture of Charlottesville. There are numerous local historic sites that have played a unique role in American history which include: Monticello, the University of Virginia, Ash Lawn-Highland, Historic Court Square and Michie Tavern. Our Blue Ridge Parkway offers unmatched views and our very own downtown mall features daily entertainment at the four theaters which offer live music, movies and theatrical performances.Although we have a beautiful property and location, our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is "opportunity". Job Description Provide customers with accurate and timely invoices and statements in compliance with Omni Standard Operating Procedures. Responsibilities

• Ensure all billing files are maintained in a neat and organized fashion, which is compliant with Omni Standard Operating Procedures.
• Ensure all accounts have proper credit or prepayment prior to arrival.
• Ensure proper internal control by monitoring the guest ledger, advance deposit ledger and any other related subsidiary ledgers. Daily handling and resolution of checked out with balance accounts.
• Ensure that every invoice is sent with accurate supporting documentation for all charges.
• Audit city ledger for accuracy of information to include: proper billing, phone number, contact information.
• Maintain a billing control log sheet for all invoices
• Respond effectively to customer inquiries in a timely fashion. Communicate all issues and/or disputes to operating departments and supervisor.
• Ensure that all major accounts have received a follow-up call 10 days after the bill is mailed and continue follow-up with 30, 45 and 60 day correspondence as necessary.
• Ensure that all accounts using an on-line billing platform are entered into the appropriate system in timely manner. ( Delta, Expedia)
• Attend all hotel required meetings and training workshops to include pre-convention meetings and monthly credit meetings.
• Post all checks and wire transfers to the correct city ledger account.
• Be familiar with internal audit requirements and uphold standards on consistent basis, adhering to standards as instructed by corporate office team and property DOF.
• Monitor and prepare financial reports in accordance with Omni Hotels & Resorts requirements meeting various due dates; i.e. month end aging reports, weekly A/R Report submission to the Service Center, etc.

• Previous hotel experience preferred
• High diploma or equivalent
• Prior receivables and/or accounting experience preferred.
• Must be proficient in Excel, Outlook and other general computer skills
• Must be able to communicate with internal and external guests
• Flexible Part time position
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

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